WHAT IS DO-NOT-DISTURB SERVICE?

 

The Do-Not-Disturb service allows Telecom subscribers to opt out of receiving promotional

messages for 3rd Party services (Bulk SMS, VAS promos, etc.)

 

This service feature the following:

Fully Blocked mode:  allows customers to Opt Out totally from receiving promotional 

messages via SMS and IVR.

 

Partially Blocked mode: allows customers to filter service categories for promotional 

messages they wish to receive. Any category not selected is blocked.

 

If a customer sends HELP to 2442, he/she will receive a notification showing the 

available categories:

 

SMS 1: To receive Banking / Insurance/ Financial Products SMS

 

SMS 2: To receive Real Estate SMS

 

SMS 3: To receive Education SMS

 

SMS 4: Health SMS

 

SMS 5: To receive Consumer goods & Automobiles SMS,

 

SMS6: Communication/Broadcasting/Entertainment/IT,

 

SMS 7: To receive Tourism & Leisure SMS

 

SMS 8: To receive Sport SMS

 

SMS 9: To receive Religion SMS

 

A customer will be able to perform the following DND activities via SMS

 

VIEW STATUS By texting STATUS to 2442

 

OPT OUT OF DND By texting ALLOW to 2442

 

ACTIVATE FULL BLOCKING By texting STOP to 2442

 

ACTIVATE PARTIAL BLOCKING By texting SMS X to 2442.

 

Where X is the service category to be allowed/whitelisted, as listed above.

 

Note that the above information is the same for all network providers.

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